Benefits
Why Sub-Service? 
Private Label Sub-Servicing gives the borrower the impression that their mortgage company, credit union or bank is actually servicing their loan when in fact the servicing function is performed by RMS, a HUD, Ginnie Mae and Fannie Mae approved servicer. This allows our Clients to offer reverse mortgages to their senior customers without having the need for their own reverse mortgage servicing system or servicing team.
Maintain Customer Base
Maintain control of your customer base and your investment. Our sub-servicing activities are transparent to your customers. All correspondence including telephone greetings, payoff quotes, monthly statements and check generation services are fully branded with your name and logo.
Cost
Convert variable servicing expenses to predictable fixed expenses by taking advantage of our reduced costs resulting from economies of scale savings. Focus your efforts on additional income opportunities while our reverse mortgage experts handle your day to day loan servicing functions.
Service
Compliment your investment with superior and experienced customer service. RMS offers professional customer service for the delicate senior customer base.
Technology
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RM NAVIGATOR® is a true enterprise premier Reverse Mortgage Servicing System developed specifically for the reverse mortgage industry. RM NAVIGATOR® provides a rich and robust user interface for end-to-end reverse mortgage servicing. In addition, HUD approved letter and statement generation is automated. RM NAVIGATOR® is a highly scalable SQL 2005 server based platform.
Compliance
Compliant reverse servicing functions such as timely disbursement management, partial repayment distribution, timely default events, RESPA, lien satisfactions and MIP administration become our responsibility.
