In regards to COVID-19, RMS is here for you.
If you are requiring Assistance, please contact RMS today.

We are available Monday - Friday, 8 am to 5 pm central time at 1-888-918-1110.
To learn more, please click here.


Reverse Mortgage Solutions, Inc. (RMS)

Guidance. Experience. Technology.
Your Success Is Our Mission.


One of the top HMBS issuers

RMS is a HUD-, FHA- and Fannie Mae-approved servicer with a “STRONG” rating from Standard & Poor’s Rating Services. With a comprehensive suite of services, including loan servicing technology and loan servicing and asset management services, RMS is poised to help clients enhance their market share, increase revenue, reduce cost, and mitigate risk.

Designated Address for Qualified Written Requests, Notices of Error and Requests for Information
Your Reverse Mortgage Servicing Department has designated the following address where mortgage loan customers must send any Qualified Written Request, Notice of Error or Request for Information:
P.O. Box 681422
Houston, TX 77268-1422

Disclosure – We offer language access services, through Certified Languages International (CLI), for customers who prefer to speak with us in a language other than English. CLI provides over-the-phone interpreters that offer translation services in several languages. A list of the available languages can be found on CLI’s web site:

RMS is one of the top HMBS issuers.

Partnering with an industry leader like RMS can help your reverse mortgage business thrive. Our team of experienced professionals will provide you with an exceptional level of service and communication.