With Private Label Sub-servicing from Reverse Mortgage Solutions, Inc., your valuable loan customers can be serviced under your company name. And, at every touch point, we will treat your customer with the utmost respect, responsiveness and professionalism.
RMS is approved by the U.S. Department of Housing and Urban Development (HUD), the Federal Housing Administration (FHA), and Fannie Mae, and has received a “STRONG” rating from Standard & Poor’s Rating Services. This means you can rely on RMS to take care of your customers without the expense of developing and managing your own reverse mortgage servicing system or servicing team.
When you trust RMS for your sub-servicing needs, you can:
✓ Maintain your customer base
Our Sub-servicing activities are transparent to your customers. All correspondence, including telephone greetings, customer service calls, payoff quotes, monthly statements, and check generation services are fully branded with your name and logo.
✓ Expect outstanding service
RMS offers professional customer care for your valuable customer base.
✓ Control costs
With RMS, you save money by converting variable servicing expenses into predictable fixed expenses. Our Sub-servicing capabilities include:
- Dedicated reverse mortgage customer service
- Automated loan boarding
- Disbursement and cash management
- Investor reporting
- Escrow and repair administration
- Document management
- Compliance management
- Default management
- Claims management
- Lien satisfactions
- Foreclosure and bankruptcy management
- REO asset disposition
- HECM mortgage-backed security issuance and monthly reporting
- Quality control and audit compliance
Offering you premier servicing technology
Reverse Mortgage Solutions, Inc. offers a state-of-the-art servicing system to effectively service reverse mortgages. The RMS servicing system meets all of the requirements of FHA, FNMA, private investors, and provides customers online access to personal loan documents. Custom reporting for Private Investors and Mortgage Backed Bonds can be easily accommodated. Our system operates in a secure and redundant environment on a SQL server.
Here’s what RMS offers premier reverse mortgage servicing system has to offer you:
- Supports all five Home Equity Conversion Mortgage payment plan options
- Has built-in calculations and business validations for principal limits, service fee set-asides (SFSA), ARM adjustments, MIP and interest accrual.
- Supports all servicing functions, such as issuing monthly statements, payoff requests, draw requests for both ACH and direct checks, notification of interest rate changes, and property tax monitoring.
- SQL Server (highly scalable)
- Web-enabled (accessible via encrypted CITRIX presentation server)
- HUD compliant: all letters, release documents, calculations, etc. are HUD approved
- Supports all functionality required for Reverse Mortgages
Ready to get started?
Discover the benefits of relying on Reverse Mortgage Solutions, Inc. for all of your Sub-servicing needs. Talk to us today…then relax and enjoy quality-assured results.