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Testimonials

 

As a leader in the reverse mortgage industry, we take great pride in our clients’ experience. Please find an assortment of testimonials from our partners below.

Already a partner? Click here to submit your own testimonial. We look forward to hearing from you.
 

+ Fred W.,

Senior Reverse Mortgage Services, Inc (SRMS) has been working with Reverse Mortgage Services (RMS) for years to meet the needs of our senior clients that may be considering a reverse mortgage for their retirement or future needs. RMS consistently provides our clients a strong depth of expertise to educate and answer questions on a full option of available programs, both fixed and LIBOR, which meets all FHA-HUD standards. RMS gives SRMS great customer service and provides reliable and responsive turnaround to our loan officers and processors. RMS consistently supports our reverse mortgage business and senior clients.

Fred Wells
Business Partner
Senior Reverse Mortgage Solutions (SRMS)

+ Kit C., Manchester, CT

All of us are offering the same range of reverse mortgage products to our clients. The two things that differentiate us from our competitors are our consultative skills and our wholesale channel partners. I have worked with many investors over the 10 years I've been originating reverse mortgages and can say unequivocally that Reverse Mortgage Solutions has become my secret weapon. They deliver outstanding service at every touch point in the process, from loan inception all the way to closing.

Loan conditions are a fact of life in this business. What I've found in working with RMS is that their underwriting is thoughtful and intelligent. If there's a way to clear a condition that reduces the friction, they are willing to work with me to get the loan cleared. That, too, has allowed me to better serve my clients and build stronger referral relationships.

Hats-off to Robert Gonsalves and all of the RMS team for delivering superior outcomes and outstanding service.

Kit Crowne
Loan Officer
Right Trac Financial Group
Manchester, CT

+ Richard R., Feasterville-Trevose, NJ

Yesterday we settled the most difficult HECM we have done in 21 years. If not for the patience, knowledge, and can do attitude of you and your staff, that would not have been possible. Holly and I are impressed, and I am not easy to impress.

Please share this with all of those who were involved.

Richard Strafford Roode - NMLS ID#143846
President
Reverse Mortgages of Pennsylvania and New Jersey, Inc. NMLS ID#138462

+ Daniel D., Alpharetta, GA

RMS delivers top shelf customer service in real time.

Daniel C. Diaddigo
Director, SI Group
CBC National Bank

+ Fred W.,

Senior Reverse Mortgage Services, Inc (SRMS) has been working with Reverse Mortgage Services (RMS) for years to meet the needs of our senior clients that may be considering a reverse mortgage for their retirement or future needs. RMS consistently provides our clients a strong depth of expertise to educate and answer questions on a full option of available programs, both fixed and LIBOR, which meets all FHA-HUD standards. RMS gives SRMS great customer service and provides reliable and responsive turnaround to our loan officers and processors. RMS consistently supports our reverse mortgage business and senior clients.

Fred Wells
Business Partner
Senior Reverse Mortgage Solutions (SRMS)

+ Joseph M., Port Charlotte, FL

Not every loan goes smooth, but my experience with Reverse Mortgage Solutions has been great. Even when an issue came up, my AE Constance Price was there every step of the way to get things handled. And the Underwriting and Closing Departments also made closing and funding for my borrowers a good experience.

I found my experience with all the loans I have closed with RMS to be a great experience and have decided to make Reverse Mortgages my main source of business because of the excellent Customer Service and Support that I receive from RMS, for myself as a Broker/Owner and for my borrowers.

Sincerely,
Joseph Morningstar
Owner
Morningstar Mortgage NMLS#375287

+ Richard R., Feasterville-Trevose, NJ

Yesterday we settled the most difficult HECM we have done in 21 years. If not for the patience, knowledge, and can do attitude of you and your staff, that would not have been possible. Holly and I are impressed, and I am not easy to impress.

Please share this with all of those who were involved.

Richard Strafford Roode - NMLS ID#143846
President
Reverse Mortgages of Pennsylvania and New Jersey, Inc. NMLS ID#138462

+ Joseph M., Port Charlotte, FL

Not every loan goes smooth, but my experience with Reverse Mortgage Solutions has been great. Even when an issue came up, my AE Constance Price was there every step of the way to get things handled. And the Underwriting and Closing Departments also made closing and funding for my borrowers a good experience.

I found my experience with all the loans I have closed with RMS to be a great experience and have decided to make Reverse Mortgages my main source of business because of the excellent Customer Service and Support that I receive from RMS, for myself as a Broker/Owner and for my borrowers.

Sincerely,
Joseph Morningstar
Owner
Morningstar Mortgage NMLS ID#375287

+ Daniel D., Alpharetta, GA

RMS delivers top shelf customer service in real time.

Daniel C. Diaddigo
Director, SI Group
CBC National Bank

+ Lonny E., Salt Lake City, UT

I’ve been working with RMS for close to a year as my exclusive source for wholesale reverse mortgages. I’ve found them to be very easy to work with and to speak with about my loans in process. My AE, Jessica Bjelland, and her sunny attitude and constant availability is refreshing. She was extremely helpful in getting me set up and trained on their system and has gone out of her way to ensure my experience with RMS has been good. Jessica’s trust in her other team members is also well founded in that when she is traveling or out of office, she is very good about setting up a response chain that can get things handled in her absence.

Regarding their process, they are very responsive and get the loan set up quickly, obtain FHA case numbers in 24 hours or less, and move the files into underwriting in a timely manner. Their underwriting time frames can vary depending on the amount of files in process but is done as fast as possible to accommodate the transaction with priority placed on purchase business. One of their strongest areas for me is the Closing Department. The documents are always processed with great speed and I have yet to go to a closing that was delayed due to docs not arriving on time and funding is very smooth and consistent.

RMS is a very good company to work with and I am very happy with their attention to detail and the way they work with you to get your loans closed as quickly as possible.

Lonny Eschler
Reverse Mortgage Consultant | NMLS #639786
Veritas Funding, LLC
Salt Lake City, UT